- Orders and Pickups
- Back Orders
- New Uniform Return/Refund Policy
- Second Hand Items (available onsite at the college only)
Orders will be filled each Tuesday to be picked up either on the day or by the following day during regular Uniform Shop hours. (8.00am-9.00am or 11.00am-11.30am).
Orders for items which are not in stock at the time the order is received by the Uniform Shop, will be placed on backorder and the customer contacted to advise that the item is out of stock.
Once the item arrives at the Uniform Shop, the Customer will be advised that their item is ready for pick up. Pick up must be made within 7 days of being advised the item is ready for pick up unless alternative arrangements have been made with the Uniform Shop Coordinator.
Tamborine Mountain College Uniform Shop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Tamborine Mountain College Uniform Shop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from September 2012.
What we collect
We may collect the following information:
· contact information including email address
· demographic information such as address and phone number
· other information relevant to customer
What we do with the information we gather
We require this information to fulfill your order and provide you with a better service.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Tamborine Mountain College Uniform Shop will offer a replacement, exchange or refund of an item if it is faulty as a result of manufacturer error and proof of purchase is provided.
NB: PLEASE KEEP YOUR INVOICE/RECEIPT
Tamborine Mountain College Uniform Shop will offer an exchange or refund for a uniform item.
An exchange or refund will only be given providing the item is unworn, unwashed, in its original condition and all tags and labels are attached.
PLEASE SELECT CAREFULLY when purchasing a Second Hand item as these items are sold ‘AS IS’ and there is NO replacement, exchange or refund.